gb993's Privacy Policy

1. Introduction & Purpose

gb993 ("we", "our", or "platform") provides a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information when you use our website and related services.

By using our website or creating an account, you agree to the terms of this Policy. Please read this Policy carefully, and if you have any questions, contact our support team.

2. What Information We Collect

gb993 may collect the following types of information to provide its services:

2.1 Information Provided Directly by You

When you register on our platform or use any of our services, you may voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Identity document details (for age verification purposes)
• Information required in connection with financial transactions (related to bKash, Nagad, Rocket, Upay, or bank transfers)
• Contact information provided when using support services

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically through technical means:

• IP address and device identifier
• Browser type, operating system, and device model
• Browsing behaviour and page visit information on the website
• Data obtained from cookies and equivalent tracking technologies
• Service usage duration and transaction logs

3. Purpose of Using Information

gb993 uses collected information only for the following lawful purposes:

3.1 Account Management & Identity Verification

Information is used to create and manage your account, verify your identity, and provide our services securely. The platform is intended only for individuals aged 21 or above, so age verification is an essential process.

3.2 Processing Financial Transactions

Your financial information is used to complete deposit and withdrawal processes. This information is essential to ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfers.

3.3 Customer Service & Communication

Information is used to resolve your questions or issues, send important account-related notifications, and maintain communication with the support team.

3.4 Ensuring Platform Security

Information is analysed to prevent fraud, detect unauthorised access, and protect the overall security of the platform.

3.5 Responsible Gaming Support

Information may be used to monitor your gaming behaviour, promote responsible gaming, and provide assistance when needed.

4. Cookies & Similar Technologies

The gb993 website uses cookies and equivalent technologies. Cookies are small text files stored in your browser that help improve the quality of our services.

• Essential Cookies: To ensure the basic functionality of the platform — without these, the website will not work properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand website usage and improve our services.
• Security Cookies: To prevent unauthorised access and fraud.

You can control or disable cookies from your browser settings. However, please note that disabling certain cookies may limit some functionality of the platform.

5. Information Sharing & Third Parties

gb993 does not sell your personal information or share it with third parties for commercial purposes without your consent. However, information may be shared in the following specific circumstances:

5.1 Service Provider Partners

Only the necessary information may be shared with trusted technology and payment provider partners connected to our services. These partners are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

Information may be shared to a limited extent when required to meet legal obligations, comply with court orders, or provide information to authorities in accordance with applicable regulations.

5.3 Fraud Prevention & Security

Information may be used where necessary to protect platform security, prevent fraud, and safeguard users' interests.

6. Data Protection & Security Measures

gb993 applies industry-standard security technologies and practices to keep your information safe:

• SSL Encryption: All data transmission between our website and your device is protected by SSL (Secure Socket Layer) encryption technology.
• Secure Server Infrastructure: Your information is stored on secure and protected servers where unauthorised access is prevented.
• Access Controls: Only authorised personnel can access the necessary information, and all access is logged.
• Regular Security Reviews: Our security systems are regularly reviewed and updated to identify potential risks.
• Payment Data Protection: Financial transaction information is processed through advanced encryption and secure protocols.

While we make every effort to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Therefore, keeping your account password safe is also your own responsibility.

7. Data Retention Period

gb993 retains your personal information only for as long as it is needed for the purposes described in this Policy or as required to meet legal obligations.

• Information for active accounts is retained throughout the entire period the account is in operation.
• Even after an account is closed, information required to meet legal obligations may be retained for a specified period.
• Records of financial transactions are retained in accordance with legal requirements.
• Once the specified period has expired, personal information is securely deleted or anonymised.

8. Your Rights

As a user of gb993, you have the following rights regarding your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. We will respond to your request within a reasonable time.

8.2 Right to Correct Information

If there are any errors or inaccuracies in the information we hold about you, you may request a correction. Providing accurate and up-to-date information is important for your own benefit.

8.3 Request to Delete Data

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain certain information due to legal obligations.

8.4 Objection to Processing

You may object to the processing of your information for specific reasons. We will consider your objection and take appropriate action.

To exercise any of the rights above, please contact our support team. We will process your request within a reasonable time.

9. Protection of Children & Minors

gb993's services are intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information. Parents and guardians are requested to monitor their children's online activities.

10. International Data Transfers

To provide gb993's services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the transferred information is processed in accordance with the protection standards described in this Policy.

For any international data transfers, we comply with applicable data protection regulations and ensure appropriate safeguards are in place.

11. Third-Party Links

Our website may occasionally contain links to third-party websites. These external sites are not under gb993's control and we are not responsible for their privacy policies.

We advise you to read the privacy policy of any third-party website before visiting it.

12. Policy Changes & Updates

gb993 reserves the right to change or update this Privacy Policy from time to time. Any significant changes will be clearly noted on the website.

The updated Policy will take effect from the date it is published on the website. Continued use of the platform after changes have been made will be taken as your acceptance of the new Policy. You are therefore advised to visit this page regularly.

13. Consent

By using gb993's website, you are expressing your consent to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact our support team to close your account.

This Policy applies in conjunction with our Terms & Conditions and Responsible Gaming Policy.